Atlas
KnowledgeSite documentation, runbooks, and a per-client credential vault, so institutional knowledge lives in the platform rather than in someone's inbox.
Pricing
One plan. Pay per seat. No minimums.
A seat is a staff login — not a device, not a client. Your clients' portal access is always free, so you never pay more just because your book of business grows. Beta pricing is locked in for as long as you stay on it, even as list price rises later.
Beta pricing — locked in
Automatica
Every module you see below, on every seat, from your very first staff account.
$39
AUD / seat / month
+ GST
+ GST
for your first 5 seats — one person pays for one seat, nothing more
| Seats | Monthly | Annual (per seat) |
|---|---|---|
| 1 – 5 | $39 / mo | $390 / yr |
| 6 – 10 | $35 / mo | $350 / yr |
| 11+ | $29 / mo | $290 / yr |
Rates apply only to the seats in that band — your first 5 seats are always $39/mo (or $390/yr), no matter how large your team grows. Annual is 10× the monthly rate — two months free compared with paying monthly.
No seat minimums. No setup fee. Cancel anytime. New seats bill pro-rata for whatever's left of your term; annual plans automatically true down to the seats you're actually using when they renew.
Estimate your cost
$117
AUD / month + GST
$39.00 average per seat
Included on every seat, no add-ons
- Dispatch — tickets, triage, priority, and per-client SLAs
- Track — time entries, billing rates, and the native macOS menu-bar app
- Embark — structured onboarding and offboarding with a compliance checklist
- Reach — clients, contacts, addresses, and the full interaction log
- Core — MFA, role-based access, full white-label branding, audit trail
- Link — Harvest, Xero, and vCard/CSV import and sync
On the roadmap
Two more modules are coming.
Atlas and Beacon roll into your plan as they ship — beta seats don't pay extra for them when they land.
Coming soon
Beacon
EndpointsA lightweight agent on managed devices that surfaces support tickets directly to clients and reports hardware and software inventory back to the platform.
Questions
Pricing, in plain terms.
What counts as a seat?
A staff login — anyone on your team with an account in Automatica: technicians, managers, owners. Your clients' access to the Embark client portal is never a seat and is never billed.
Is there a minimum number of seats?
No. If it's just you, you pay for one seat. There's no team-size threshold to unlock the platform.
What happens when I add staff?
Your existing seats never get more expensive. New seats bill at the rate for the band they fall into — your 6th seat bills at the 6–10 rate, your existing 5 stay at $39.
Will my price change after the beta ends?
Not for you. Beta clients keep their locked-in rate for as long as they remain a customer, even as list pricing rises at general availability.
If I'm on annual billing, what happens when I add seats mid-term?
New seats are billed pro-rata for whatever's left of your current term, at the rate for the band they land in. You're never asked to pre-pay a full year for a seat you've only had for a couple of months.
What happens to unused seats when my annual plan renews?
You're only billed for the seats you're actually using at renewal. If you bought extra seats during the year but your team's smaller by the time it renews, your paid seat count drops automatically to match — we never renew you at a higher seat count than you need.
What's not included yet?
Atlas (documentation and credential vault) and Beacon (endpoint agent) are still being built — see the roadmap above. Everything else on this page is live today.
How do I get started?
Request beta access and we'll set up your workspace at
yourname.automatica.app, branded to your business from day one.
