Support
Need a hand with Automatica?
Whether it's the platform itself, or one of the native apps like Track for macOS, iOS, and Windows — email us and we'll sort it out. We're a small team based in Melbourne, and we usually reply within one business day.
Getting help
A few things that make it faster to help you.
Which product
Let us know which part of Automatica you're using — the web platform, or a native app like Track for macOS, iOS, or Windows.
What happened
What you were trying to do, and what happened instead. A screenshot helps a lot if it's something visual.
Downloading the apps
Looking for Track or Beacon on macOS, iOS, Windows, or Android? Grab the latest build from the Downloads page.
Account & billing
Questions about your plan, seats, or an invoice — email us and we'll take care of it directly, no ticket queue.
